Ms. Valli Karthikeyan

Ms. Valli serves as the Head of Admin Operations, a role perfectly suited to her intricate blend of IT proficiency and a deep-rooted passion for the arts. Her technical skills are complemented by an expertise in customer service, where she excels in delivering rapid and effective support to both prospective and existing clients. Adept at employing CRM software for a nuanced understanding of customer interactions, Ms. Valli is committed to enhancing the customer experience and building brand loyalty. But it's not just technology and customer service that define her; Ms. Valli is also a cultural aficionado. She is being cross-trained in Bharatanatyam and Carnatic vocals under the direct tutelage of Guru Shylu Winston, adding a layer of artistic finesse to her professional persona.

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Her role extends beyond operational excellence into the realm of public relations and stakeholder management. Ms. Valli is exceptional in managing interactions between students, their families, and the organization, often mediating and solving complex issues with tact and diplomacy. A natural leader, she is skilled in motivating her team, fostering a work environment that is both collaborative and innovative. When it comes to project management, Ms. Valli has demonstrated an adeptness in taking projects from mere concepts to full-fledged executions, never compromising on quality despite strict timelines.

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Adding another feather to her cap, Ms. Valli is an expert in organizing events involving mass gatherings, a skill set honed through hands-on experience and a keen understanding of logistical intricacies. Her operational skills are amplified by her knowledge of Singaporean business regulations and compliance guidelines, ensuring that all ventures she leads are in strict adherence to legal norms. Multi-lingual and always focused on surpassing key performance indicators; a multi-faceted professional destined to drive organizational success.